CAREERS AT GO POWER!

Go Power! has been an industry leader in mobile power solutions and solar power for over 25 years. We offer competitive compensation, full benefits, access to a bonus structure, and a fun work environment with a team of talented long-term, committed people.

Since 1996, Go Power! has delivered quality, mobile solar power to recreational vehicles across North America. Durable, dependable, and cost-effective is what we stand for. Our high-quality components and unparalleled customer service offer reliability wherever your adventures take you. If you’re looking to start a career in renewable power, check out our open positions below and fill in the form to apply.

Available Positions

Electromechanical Support Specialist

Electro-Mechanical Support Specialist

A leader in renewable energy in the RV and Utility vehicles markets, Go Power! provides complete power solutions for manufacturing and retail customers. Our rapidly growing business means we need to add to our engineering support team. We are seeking an Electro-Mechanical Support Specialist who will:

Conduct technical support and problem solving, primarily via telephone and email, directly with end-users, diagnosing and resolving product and Installation Issues.
Receive, investigate, and process warranty claims, Including maintaining and entering RMA data information In ERP, completing claim reports, end entering replacement orders.
Create and maintain product documentation for both product Installation and maintenance.

Create knowledge base content and publish content as required.
Provide technical content for websites and other marketing material.
Support product testing and evaluation.
Assist in both mechanical and electrical product design
Work effectively within a small team while providing and maintaining the highest level of customer service to both internal and external customers.

Provide general backup support for order entry and other customer-related needs

And who brings the following:

Diploma in Mechanical or Electrical Engineering, or equivalent knowledge and experience
Knowledge in electrical power systems including batteries, converters, inverters and AC power, solar controllers, solar panels and wiring

Experience with hand tools and common diagnostic equipment
Minimum of 1-year experience in a fast-paced, high-volume workplace
Strong customer service skills
Strong problem-solving skills
Strong interpersonal skills

Ability to manage and prioritize a high volume of tasks

This position is based at our Corporate Head office in beautiful Victoria BC, Canada, with the possibility of a hybrid working arrangement.

To apply, submit your resume, with a cover letter highlighting your relevant experience in the form below.

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