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Jim and Melinda love taking their camping adventures to the next level, and the more remote the location, the better. Growing up in Oregon, camping was a family tradition for Jim, and in the early years he, Melinda, their two small children and their puppy could all fit in the same small tent.
Not anymore. Their first upgrade was a pop-trailer, but now with growing boys and a full-sized dog, and off-road bikes, they’ve graduated to a truck and a fifth-wheel trailer. What hasn’t changed is their love of off-the-grid locations — they still prefer boondocking to camping in traditional RV resorts.
That’s where Go Power! comes in. Wanting more off-grid flexibility, Jim ordered a 2,000-watt Go Power! Inverter from Amazon, but the installation was delayed — the inverter sat unopened in his garage until the following summer. When Jim finally went to install it, he realized he’d ordered a 24v inverter, not the 12v model he needed.
Knowing Amazon wouldn’t take it back after almost a year, Jim took a chance and called Go Power!
Much to Jim’s surprise, Go Power! agreed to take back the 24v inverter and replace it with the 12v unit he needed.
“All we had to do was pay the shipping,” says Jim. “It was fantastic customer service from Go Power!”
Jim, Melinda, and crew are now able to extend their off-grid camping adventures for several weeks in the summer and even hit the road for long weekends during the winter months.
Looking to share his boondocking expertise, Jim has been working with Go-Power! to create a series of YouTube videos highlighting the company’s RV solar power solutions.
“I can’t say enough about the Go Power! team, their products, and their commitment to customer service,” says Jim. “We’re customers for life”.
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